A WhatsApp bot that takes orders and answers, then hands over to a person.
Your customers already write to you on WhatsApp. A bot on the official Business API can answer the questions you get every day, take an order or a booking, tell someone where their parcel is, and send a reminder before an appointment. When a conversation needs a person, it hands over, with the history, to your team.
What you get
- 01Setup on the official WhatsApp Business API, in your company’s name
- 02Answers to your common questions, in your tone
- 03Orders, bookings and appointments taken in the chat
- 04Order status, delivery updates and reminders sent automatically
- 05Handover to a person with the conversation attached
- 06Integration with your store, calendar, CRM or ERP
- Typical time
- Two to four weeks, including the API approval.
- How you pay
Fixed price when the scope is clear, agreed in writing before work starts.
By the hour when it will grow, every hour visible in your portal.
- Fits when
- Your phone is the order book and it does not scale.
- You lose bookings because nobody could answer at 9 pm.
- You send the same delivery message forty times a day.